At Meat and Marrow, we are committed to delivering your favorite pickles safely, securely, and as quickly as possible. Please read our shipping policy below for details regarding order processing and delivery.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festivals, promotional sales, or unforeseen circumstances, processing times may be slightly extended.

Shipping Locations

We currently ship across India. If your location is not serviceable, our team will contact you regarding your order.

Delivery Timeline

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on courier services, weather conditions, or other external factors.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• Any free shipping offers will be clearly mentioned on our website during applicable promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email and/or SMS with a tracking number and courier details to monitor your shipment.

Packaging

Our products are carefully packed using secure, food-safe packaging to ensure they reach you in excellent condition.

Delayed or Failed Deliveries

If your order is delayed beyond the estimated delivery time, please contact our customer support team. In case of an incorrect or incomplete shipping address provided by the customer, delivery delays or additional shipping charges may apply.

Damaged Packages

If your package arrives damaged:

• Do not accept the package if it appears severely damaged.
• If accepted, please take clear photos of the package and product immediately upon delivery.
• Contact us within 24 hours of receiving the order so we can assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Meat and Marrow
Email: meatandmarrow.official@gmail.com
Phone: +91 8122201346
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (IST)