Privacy Policy

Last Updated: June 22, 2026

At Meat and Marrow ("we," "our," "us"), accessible through meatandmarrow.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details processed securely through Razorpay

  • IP address and device information

  • Website usage data collected through Google Analytics

  • Marketing preferences and communication preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver products through our shipping partners.

  • Communicate order confirmations, updates, and support responses.

  • Process payments and refunds.

  • Improve our website and customer experience.

  • Send promotional emails, offers, and SMS communications where permitted by law.

  • Detect and prevent fraud or unauthorized activities.

3. Payment Processing

All payments are securely processed through Razorpay. We do not store your complete payment card information on our servers.

4. Shipping and Third-Party Services

We may share necessary customer information with trusted third parties, including:

  • Razorpay for payment processing.

  • Shiprocket and associated courier partners for order delivery.

  • Google Analytics for website performance analysis.

These third parties process information in accordance with their own privacy policies.

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, understand visitor behavior, and enhance user experience. Google Analytics may collect anonymous information regarding your interaction with our website.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

By providing your contact details, you may receive promotional emails, offers, and SMS updates from Meat and Marrow. You may opt out of marketing communications at any time by following the unsubscribe instructions provided.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

8. Children's Privacy

Our website is intended for individuals who are at least 18 years of age or have attained the age of majority in their jurisdiction.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Meat and Marrow
152/2, SKS Nagar, Karuppampalayam, Sukkaliyur (PO), Karur, Tamil Nadu – 639003
Email: meatandmarrow.official@gmail.com
Phone: +91 8122201346